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Site has suspended

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Re: Site has suspended

Postby geocities.ws » Tue Jul 19, 2011 8:46 pm

Dear Beps

Http://www.geocities.ws/mlp-cikuya was suspended because a virus was found
on one of your files, details follow :

The Heuristic.HTML.Dropper virus was found on publichtml/margaluyu1.htm.

In order to re-enable your account we must delete this file from the servers.

Please let us know if you want us to proceed this way or not.

Attached to the email we sent you we're included you a copy of your page with only a
part of the virus, if you´d like us to proceed we´ll remove the page and
you can re-create it but please remove the virus part first

Please let us know if you´d like us to delete the page and re-enable your
account.

Best regards.
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geocities.ws
Site Admin
 
Posts: 780
Joined: Sat Dec 12, 2009 9:23 pm
Location: World Wide

Re: Site has suspended

Postby geocities.ws » Wed Jul 20, 2011 10:27 pm

Hi Beps,


We have now re-activated your account. Since for security reasons all passwords stored are encrypted, and for security reasons your original password was changed when we disabled your account, in order to be able to start editing your site again via the members area you´ll need to perform a password reset.

For this just go to members.geocities.ws, click the forgot your password link on the lower right and follow the instructions.

We´ve attached to the email we sent you two screenshots for the process which might be of help here.

Please contact us if you have any comments, questions or suggestions.

Best regards.
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geocities.ws
Site Admin
 
Posts: 780
Joined: Sat Dec 12, 2009 9:23 pm
Location: World Wide

Re: Site has suspended

Postby geocities.ws » Thu Jul 21, 2011 10:18 pm

Hi there,

Great to hear everything is working fine now :-), if you need our help or have any comments, questions or suggestions just contact us.

Best regards
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geocities.ws
Site Admin
 
Posts: 780
Joined: Sat Dec 12, 2009 9:23 pm
Location: World Wide


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