Home   Forums          

recovery request

Post here your GeoCities address and we will check if your site is in our offline archive.

Re: recovery request

Postby geocities.ws » Wed Aug 10, 2011 1:32 pm

Dear user,

Thank you for contacting us. This is what happened :
On July 28th at 09:00hs EST there was a fire in the datacenter facility that hosts GeoCities.ws which caused a complete interruption of our services.
36 hs after the incident ocurred our technical team managed to have the site operational by placing our backup servers in an alternative datacenter.
Almost one week after the incident and thanks to our team´s continuous 7x24 hard work, virtually all the nformation contained in our servers has been recovered and the servers are fully operational again.
Please give us a 1 week to find out if we have the site with us. We apollogize for any inconvenience this incident might have generated. Thank you for your compreension

Best regards
--
Send us your questions, comments and suggestions . Visit our forums !
http://forums.geocities.ws
GEOCITIES.ws
ADMIN
User avatar
geocities.ws
Site Admin
 
Posts: 780
Joined: Sat Dec 12, 2009 9:23 pm
Location: World Wide

Re: recovery request

Postby geocities.ws » Wed Aug 10, 2011 9:00 pm

Hi there, we´ve recovered your site, we only found the default index.html page we create for all our new members.

Please log in using the credentials you provided when you filled out the sign up form. If you don' remember your password please click the "forgot my password" link at the bottom right on the members page (members.geocities.ws) (see attached images)

Forgot Your Password Link.JPG
Forgot Your Password Link.JPG (17.79 KiB) Viewed 1642 times
Form to Complete.JPG
Form to Complete.JPG (22.91 KiB) Viewed 1642 times


Best regards and please contact us if something is not clear or you have any comments, questions or concerns.

Thanks.
User avatar
geocities.ws
Site Admin
 
Posts: 780
Joined: Sat Dec 12, 2009 9:23 pm
Location: World Wide


Return to Recovery and Deletion Requests

cron